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Description
Our Products- ElectroFlip.com provides a comprehensive and unique selection of electronics ranging from video cameras and GPS tracking devices to solar, energy-efficient, and the latest technological gadgets and innovations. Our products range from traditional video solutions to customized, IP, wireless, covert, micro, mobile, law enforcement, and integrated solutions. ElectroFlip.com develops and markets innovative network video products for both home and professional installations. Our Customers- Nationally recognized, ElectroFlip.com services a wide range of clients from individuals and small businesses to large corporations, dealers, the government, law enforcement, and the military since 2006. Our Support- ElectroFlip.com provides custom solutions to our customers on request. We also provide our customers with support and a knowledge base to answer any questions or concerns while browsing our website. In addition, we provide substantial guarantees on all products and lifetime customer support. Our Impact- At ElectroFlip.com, we understand environmental issues and share information with our partners and distributors. We seek to develop innovative solutions that minimize our impact upon the environment such as our use of packaging materials. We also research and acquire leading technological products that employ solar and other eco-friendly energy sources. We strive to sell and buy products that are environmentally friendly. ElectroFlip.com values environmental responsibility and understands that fiscal responsibility is vital to protecting our natural resources. We measure our progress by the use, acquisition, and sale of products and we encourage all of our partners to share in our vision.
 
Tax Policy
Nevada state residents are subject to sales tax.
We offer competitive rates with a safe and sound efficient shipping process for our customers. Whether you opt for our slower services or express your product will arrive when designated during checkout. We provide estimates of when our delivery will arrive based on your address and selected shipping method, we offer this service at no additional cost to you. For years we've been partnered with FedEx (Federal Express) and USPS (United States Postal Service) to ensure our customer orders are prioritized for a timely arrival and handled with care. We test, pack, and ship products within 1-3 days once your orders payment has cleared. If your payment is in credit card form and your shipping to your billing address then your payment will be cleared immediately. Alternative payments such as PayPal or Moneybookers payments may take additional time to clear. We ship globally to most countries; during checkout we'll notify you if the shipping address is eligible.
We welcome those customers displeased with a product just as much as our loyal repeat customers. We strive to build positive relationships with all of our customers for the simple fact that we love what we do and enjoy our products. We want our customers to be just as enthusiastic about our product as we are. We have a 60 Day Money Back Guarantee for all products. This guarantee starts from day the product arrives in your possession. We offer free exchanges for equal, lesser or, more valued product. The difference in price will be reimbursed or vice versa you'll be invoiced. Our restocking fee is only 14% of the cost of the product. This helps cover just some the costs of the original transaction. We have credit card merchant, gateway, packaging, label, ink , and gas expenses for every order like every online electronics retailer. If a promotional code, My Virtual Bucks was used, or if free shipping was selected as your shipping method, we will refund less those discounts. We accept products in new condition; we cannot warranty cosmetically damaged goods, accidental damages, or man-made alterations of any kind. In the event that a product is damaged during shipment or is otherwise defective, it should be reported to us immediately. Please inspect the product for defects as soon as it is received as this will expedite the return process and render an immediate replacement of your product. Please contact us for support first before returning your product. We're available at shop@ElectroFlip.com or 1 (877) 686-7495. Return all contents originally included and in original condition. Type up the problem you're experiencing with your device (whether simply dissatisfied or product believed to be defective) and please include your full name, original shipping address, and order number. This will help process your exchange or refund efficiently and locate your original order in our system. To help ease the process we recommend shipping using a padded or bubbled mailer. Depending on the how fragile the product is, use one or two mailers, one inside the other. Use the Postal Service (i.e. United States Postal Service), ship by "First Class Mail" or "Priority Mail". For an extra sense of security include delivery confirmation or signature confirmation. The post office will be you're most efficient method of shipping to return your product safe and quickly. Before sending us a returned product, please first fill out our Product Return Request Form.
Please feel free contact us for questions or technical support via email or phone: Hours: 9 - 6PM MST Monday - Friday Email: Shop(at)ElectroFlip)(dot)com Tel: 1(877)686-7495